General Conditions of Sale

 

Article 1 – Definitions

– ‘Site’: the website https://www.juniorshop.be and all of its pages.
– ‘Products’: all products (materials) and services (intangible) that can be purchased or to which you can subscribe on the site.
– ‘Editor’: The person, legal or physical, responsible for the editing and content of the site, and presented in the legal notice of the site.
– ‘User’: The user visiting and using the site.
– ‘Customer’: The user making a purchase of a product or service on the site.


Article 2 – Statements imposed by the law of confidence in the digital economy and object of the site


This site is published by Junior Shop SPRL. Legal information concerning the host and publisher of the site, including contact information and any capital and registration information, are provided in the legal notice of this site. Information concerning the collection and processing of personal data ( policy and declaration) are provided in the charter of personal data of the site. The object of this site is determined like “Site of on-line sale”. The site is free and open to all internet users. The acquisition of a good or a service, or the creation of a member area, or more generally the navigation on the site supposes the acceptance, by the Net surfer, of the entirety of the present general conditions who recognizes the same fact to have fully aware of it. This acceptance may consist, for example, for the user to check the box corresponding to the acceptance sentence of these terms and conditions, for example with the words “I acknowledge having read and accepted all the terms and conditions of the site”. Checking this box will be deemed to have the same value as a handwritten signature on the part of the user. Acceptance of these terms and conditions assumes that users have the legal capacity to do so. If the user is a minor or does not have this legal capacity, he declares to have the authorization of a guardian, a curator or his legal representative. The user acknowledges the proof value of the automatic registration systems of the publisher of this site and, except for him to provide evidence to the contrary, he waives the challenge in case of dispute.
The Publisher makes available to the Customer, on its Site, a confidentiality charter specifying all the information relating to the use of the Customer’s personal data collected by the Publisher and to the rights available to the Client. this personal data. The privacy policy of the data is part of the GTC. The acceptance of these GTC implies acceptance of the privacy policy of the data.

 

Article 3 – Characteristics of the products and services offered

The products and services offered are those listed in the catalog published on the site. These products and services are offered within the limits of available stocks. Each product is accompanied by a description established by the publisher according to the descriptions provided by the supplier. The photographs of the products in the catalog reflect a faithful image of the products and services offered but are not contractual insofar as they can not ensure a perfect similarity with the physical products. The customer service of this site is accessible by e-mail at hello@juniorshop.be or by post to the address indicated in the legal notice, in which case the publisher agrees to provide an answer within 7 days.Junior Shop also makes available to its users and customers a hotline, or hotline, to answer their questions. Telephone support can be contacted by telephone on +32 (0) 471 74 56 65 (non-premium number).

Article 4 – Rates

Unless otherwise stated, the prices listed in the catalog are prices in Euros inclusive of all taxes (including VAT), taking into account the VAT applicable on the day of the order.

Junior Shop reserves the right to pass on any change in the VAT rate to the price of the products or services. The publisher also reserves the right to change prices at any time. However, the price listed in the catalog on the day of the order will be the only applicable to the buyer.

 

Article 5 – Member area

The user registered on the site (member) has the possibility to access it by logging in with his login information (e-mail address defined during his registration and password) or possibly using systems such as login buttons thirds of social networks. The user is fully responsible for protecting the password he has chosen. He is encouraged to use complex passwords. In case of forgotten password, the member has the possibility to generate a new one. This password constitutes the guarantee of the confidentiality of the information contained in its heading “my account” and the user thus refrains from transmitting it or communicating it to a third party. Otherwise, the publisher of the site can not be held responsible for unauthorized access to a user’s account. The creation of a personal space is a prerequisite for any order or contribution from the member on this site. To this end, the member will be asked to provide a certain amount of personal information. The member undertakes to provide accurate information. The purpose of collecting the data is to create a “member account”. If the data contained in the heading member account were to disappear as a result of a technical breakdown or a case of force majeure, the responsibility of the site and its publisher could not be engaged, this information having no probative value but only an informative character. The pages relating to the member accounts are freely printable by the holder of the account in question but do not constitute any proof, they are only informative intended to ensure an effective management of the service or the contributions by the member. reserves the exclusive right to delete the account of any member who has contravened these general conditions (in particular but without this example being of any exhaustive nature, when the member knowingly provided erroneous information, when registering and the constitution of his personal space) or any account that has been inactive for at least one year. Such removal will not be likely to constitute damage for the excluded member who can not claim any compensation for this fact. This exclusion is not exclusive of the possibility, for the publisher, to take legal action against the member, when the facts will have justified it.

Article 6 – Exemption from publisher’s liability in the execution of this contract

In case of impossibility of access to the site, due to technical problems or all kinds, the user will not be able to claim damages and will not be able to claim any compensation. Unavailability, even prolonged and without any duration limitative, of one or more products, can not be constitutive of a prejudice for the Net surfers and can in no way give place to the grant of damages and interests on the part of the site or its publisher. The photographs and visuals of the products presented on the site have no contractual nature, the responsibility of the publisher of this site can not be engaged if the characteristics of the objects differ from the visuals present on the site or if these are erroneous or incomplete.

The hypertext links on this site may refer to other websites and the responsibility of the publisher of this site can not be engaged if the content of these sites violates the laws in force. Similarly, the responsibility of the publisher of this site can not be engaged if the visit by the user, of one of these sites, caused him harm.

Article 7 – Intellectual property rights relating to the elements published on this site

All elements of this site belong to the publisher or a third party agent, or are used by the publisher on the site with the authorization of their owner. Any copy of logos, textual, pictographic or video content, without this enumeration being exhaustive, is strictly prohibited and is similar to counterfeiting. Any member who is guilty of infringement would be likely to have his account deleted without notice or compensation and without this removal can be constitutive of damage, without reservation of possible subsequent legal proceedings against him, on the initiative The present site uses elements (images, photographs, contents) whose credits return to the suppliers suppliers of Junior Shop.

 

Article 8 – Contribution of Internet users to the content of the website

 

Users are offered the opportunity to contribute to the content of this website, by publishing comments.
Contributors are informed that the publisher of the site, represented if necessary by the moderators, can choose to publish the article in question on the newsletters of this site and on the sites of all its partners, at the expense of the publisher of quote the pseudonym of the author of the contribution. The author therefore waives his rights to the content of the contributions, for the benefit of the publisher of the site, for any dissemination or use, even commercial, on the internet, this, of course, always in respect of the paternity of the author.

Article 9 – Limitation of Liability

The editor of the site is held only by an obligation of means; its responsibility can not be held liable for damage resulting from the use of the Internet such as data loss, intrusion, virus, service interruption, or others. The user expressly admits to use the site at his own risk and under his exclusive responsibility. The site provides the user with information for information only, with imperfections, errors, omissions, inaccuracies and other ambivalences that may exist. In any case, Junior Shop can not be held responsible in any case

· Any direct or indirect damage, in particular with respect to loss of profits, loss of profits, loss of customer base, data that may result from the use of the site, or the impossibility of its use,

· A malfunction, an unavailability of access, a bad use, a bad conguration of the computer of the user,

· Or the use of a browser little used by the user of the content of advertisements and other links or external sources accessible by the user from the site.

 

Article 10 – Access to the site

The responsibility of the publisher of the site can not be engaged because of a technical unavailability of the connection, that it is due in particular to a case of force majeure, a maintenance, an update, a modification of the site, an intervention of the host, an internal or external strike, a network failure, a power failure, or a misconfiguration or use of the user’s computer.

Article 11 – Account Closure

Each user is free to close their account on the site. For this, the member must send an e-mail to the site indicating that he wishes to delete his account. No recovery of his data will then be possible.

Article 12 – Applicable law and mediation

These general conditions are subject to the application of Belgian law. They can be modified at any time by the publisher of the site or his representative. The general conditions applicable to the user are those in effect on the day of his order or his connection to this site. The publisher obviously agrees to keep all of its old general conditions and to send them to any user who requests them. Notwithstanding the provisions of public order, any disputes that may arise in the context of the execution of the present Terms and conditions may before any legal action be subject to the appreciation of the publisher of the site for an amicable settlement. It is expressly reminded that requests for an amicable settlement do not suspend the time limits for taking legal action. Unless otherwise provided by public order, any legal action relating to the execution of this contract shall be subject to the jurisdiction of the courts of the jurisdiction of the Court of Appeal seized.Mediation of the consummation. In accordance with Book XVI of the Code of Economic Law, Junior Shop SPRL offers to its private customers, in the context of disputes that would not have found an amicable resolution, the Mediation Service for the Consumer, whose contact details are the following: Consumer Mediation Service – Boulevard du Roi Albert II 8 Box 1, 1000 Brussels – Tel. : 02 702 52 20- Fax: 02 808 71 29- E-mail: contact@mediationconsommateur.be- Website: http://mediationconsommateur.be. It is recalled that mediation is not compulsory but only proposed in order to resolve disputes by avoiding recourse to justice.

 

Article 13 – Use of Cookies

A “cookie” allows the identification of the user of a site, the personalization of his site consultation and the acceleration of the display of the site thanks to the recording of a data file on his computer. The site may use “Cookies” mainly to 1) obtain browsing statistics in order to improve the user’s experience, and 2) allow access to a member account and to content that does not is not accessible without connection. The User acknowledges being informed of this practice and authorizes the publisher of the site to use it. The publisher undertakes never to communicate the content of these “Cookies” to third parties, except in the case of legal requisition. The User may refuse the registration of “Cookies” or configure his browser to be warned prior to the acceptance of “Cookies”. To do this, the User will proceed to the setting of his browser:

For Internet Explorer: http://windows.microsoft.com/en-US/windows-vista/Block-or-allow-cookies

For Safari: https://support.apple.com/en-us/ht1677

For Google Chrome: https://support.google.com/chrome/answer/95647?hl=en&hlrm=en&safe=on

For Firefox: https://support.mozilla.org/en/kb/activate-deactivate-cookies

For Opera: http://help.opera.com/Windows/10.20/en/cookies.html

 

Article 14 – Protection of privacy with regard to the processing of personal data

Junior Shop complies with the legislation on the protection of personal data, as well as on information and consumer protection.

The seller collects personal data about the buyers, which are communicated to him on the site or by e-mail. He undertakes not to disclose these data to third parties. These are confidential. They will be used by its internal services only for the administration of the customer register, the management of orders, deliveries and invoices, the monitoring of its solvency, and for the purpose of strengthening and personalizing communication, marketing and advertising. such as information letters / e-mails as well as personalization of the website based on buyers’ established preferences, or for monitoring solvency.

The seller therefore does not sell, and does not rent information to third parties about the buyers. In case of transfer or use by third parties of personal data, the seller undertakes to inform the buyer beforehand to enable him to exercise his right of opposition. The seller may also provide consolidated statistics about its buyers, sales, trade patterns and site information to trusted third parties, but these statistics will not contain any personal data. This article may not, however, prevent the transfer or transfer of activities to a third party.

 

Article 15 – Purchase order procedure and description of the purchase process

We will define below as “Basket” the immaterial object grouping all the goods or services selected by the user of the site for a purchase by having clicked on these objects. As soon as the user believes that he has selected and added to his basket all the items he wants to buy, he will have the opportunity, to validate his order, to access his basket by clicking on the button provided for this purpose. He will then be redirected to a summary page on which he will be acquainted or will be informed of the number and characteristics of the products ordered, as well as their unit price. If he wishes to validate his order, the user must tick the box relating to the ratification of these terms and conditions of sale and click on the validation button. The user will then be redirected to a page where he will fill in the order form fields. In the latter case, he will have to fill in a certain number of personal data concerning him, which are necessary for the smooth running of the order. Once the user has completed the form, he will then be asked to make his payment using the means of payment listed in the section of these general conditions relating to payments. After a few moments the user will be sent an email confirming the order, reminding him of the content of the order and the price thereof. The products and items sold remain the property of the seller until full payment of their price, in accordance with this retention of title clause.

Article 16 – Payment Information

The internet user can place an order on this site and can pay by credit card, credit card, Paypal. Payments by credit card are made through secure transactions provided by an online payment platform provider. site has no access to any data relating to the means of payment of the user. Payment is made directly to the bank or payment provider receiving payment from the Customer. In case of payment by check or bank transfer, the delivery times defined in the article below start running only from the date of actual receipt of payment by the seller, the latter can provide proof by all means. The availability of products is indicated on the site, in the description of each article.

 

Article 17 – Delivery & Disposal

Disposal (Removal):

The Customer may, if he wishes, remove his order himself at the physical store Junior Shop in Brussels (Chaussée de Waterloo 1241, 1180 Brussels – Open from Tuesday to Saturday from 10am to 6pm). If he makes the choice during the order process, he will choose the delivery option in “Point of Sale” and will contact initiative with Junior Shop to set an appointment to take the items. This appointment will be made as soon as possible after receipt of payment by Junior Shop.

Carrier:

We ship all our parcels with BPOST (Belgian National Post Office), with the BPack 24H PRO contract solution, and in collaboration with the postal services of the Customer’s country.

Delivery rates:


Junior Shop practices the BPOST contractual rates (BPack 24H Pro for Belgium, BPack World Business for international shipments)

We make deliveries in the following countries:

Belgium, France, Luxembourg, the Netherlands, Germany, Great Britain, Spain and Italy.*

Shipping costs are free for orders of min 150 euros in Belgium.

The shipping costs, for Belgium and other countries mentioned above, will be automatically calculated by the “Shipping Manager” of BPOST and will be proposed to you during the validation of your order, and in all the cases, before the settlement of this one on our Site (Checkout).

The shipping costs are calculated according to the weight and the dimensions of the articles, as well as the mode of delivery which you chose:

· Delivery by BPOST to an address (in Belgium or to the countries mentioned above): at home, at work, etc.

· Delivery in one of the 1250 BPOST pick-up points in Belgium (in a post office or post office such as Delhaize, Carrefour, Spar, Press Shop, Relay, Total, Q8, …)

· Delivery in one of the 150 BPOST package distributors in Belgium;

· Delivery / pickup in our physical store JUNIOR SHOP in Brussels. For this, please check the delivery option “POINT OF SALE” during the order confirmation.

So you can always choose the delivery method that suits you best.

* For the rest of the world, thank you for contacting us via hello@juniorshop.be to get a personalized offer at the best price.

Delivery Terms:

Junior will always do his best to ship your order as soon as possible 🙂 Upon receipt of your payment, your order will be shipped within 2 business days.

In accordance with the solutions proposed by our carrier BPOST, when your package is shipped, it is delivered the next business day in Belgium (D + 1 – BPack 24H Pro). Allow 3 to 5 business days for countries bordering Belgium, and 4 to 7 days for other EU countries and 4 to 10 days for the rest of the world.

After the expiry of your order, you will receive an e-mail with your tracking code to know the status of your shipment. You will be kept informed by e-mail of the status and progress of your order. At any time, you can track your package via the Bpost Track & Trace website: www.bpost.be/track

Attention: Delivery times may be extended if the store is closed for a long time, for example during the annual closure in summer. If necessary, we will of course inform you on the site, to avoid any unpleasant surprises when ordering.

Junior Shop can not be held responsible for an error or an impossibility of delivery caused by a bad encoding of the address of delivery or the telephone number on the order by the Customer.

 

Delivery delays:


Junior Shop will do its most to ensure that parcels arrive as quickly as possible at the Customer’s premises. Exceptionally, a delivery delay may occur in relation to the announced deadlines. At any time, you can track your package via Bpost’s “Track & Trace” website: www.bpost.be/track, to see the evolution of the delivery.

The Customer is obliged to warn Junior Shop of the delay so that Junior Shop can quickly ensure that the package is not lost.

Deterioration of the package and loss:


Junior Shop does its utmost to ensure that products are packed securely and securely in their package. If, despite this, a product should arrive in poor condition, the user must inform Junior Shop within 48 hours of receiving it. The user is requested to keep the packaging and to take pictures of it as well as any damage and to send them to Junior Shop within 5 calendar days by email or registered mail.
No complaint will be taken into account after this time.
Once all information in the possession of Junior Shop, the seller is then responsible for making a claim file vis-à-vis the carrier and compensate the user.

In case of loss of package, the user must inform Junior Shop within 7 working days from receipt of the shipping confirmation email. Junior Shop then takes care of claims against the carrier and possible compensation.
For both damage and loss of parcels, Junior Shop may require information held by the user. The user agrees to keep this information available to Junior Shop as soon as possible.

No complaint can be taken into account past all the deadlines mentioned above.
The procedures and deadlines for reimbursement and compensation, if any, are those defined by the carrier. The user implicitly accepts these conditions by placing an order on the site.
Important note: Returns to the sender must always be made by mutual agreement. Never return a shipment on your own initiative.

Product Reference Errors:


The user is obliged to check the contents of the package as soon as it is received. If product or quantity errors were accidentally produced, the user must inform Junior Shop within 48 hours of receipt of the package.
Junior Shop will then assess the merits of the complaint and then propose a repair to the user, as described below. In case of missing product, the user will have the choice between the refund of the concerned product or its free delivery. In the event of a reference error, Junior Shop will proceed to the exchange of the product, the costs of this procedure being borne by Junior Shop. No other compensation will be possible.

 

Article 18 – Guarantee of products purchased on this site

All the articles acquired on this site benefit from the following legal guarantees, provided for by articles 1641 and following of the Civil Code;

Guarantee all customers

The seller is obliged to deliver a good in accordance with the contract and to answer for any lack of conformity existing during the delivery of the good. The guarantee of conformity may be exercised if a defect were to exist on the day of taking possession of the product, and the seller is liable for any lack of conformity that would become visible within a period of two years from that date.

When the defect appeared in the 6 months which follow this date, it is presumed to have been present as soon as the delivery of the good. However, after this period of 6 months, it will be up to the customer to prove that the defect existed at the time of taking possession of the property.

Guarantee of hidden defects

The customer can request the exercise of the guarantee of hidden defects if the defects presented did not appear at the time of the purchase, were previous to the purchase (and thus not to result from the normal wear of the product for example), and be serious enough (the defect must either render the product unfit for the intended use, or reduce that use to such an extent that the purchaser would not have purchased the product or purchased it from a such price if he had known the default).

Claims, requests for exchange or refund for a non-conforming product must be made by post or email to the addresses indicated in the legal notice of the site. Shipping costs return the goods are the responsibility of the buyer.

In case of nonconformity of a delivered product, it can be returned to the seller who will proceed to its exchange. In case of impossibility of exchange of the product (obsolete product, out of stock, etc.) the buyer will be refunded by bank transfer of the amount of the product concerned.

Article 19 – Archiving

Junior Shop will archive purchase orders and invoices on a reliable and durable support constituting a faithful copy. The computerized registers will be considered by the parties as proof of communications, orders, payments and transactions between the parties.

Article 20 – Supervision of conditions

If any provision of the Terms and Conditions is found to be unlawful, void or for any other unenforceable reason, then that provision will be deemed severable from the Terms and will not affect the validity and enforceability of the remaining provisions. These conditions describe the entire agreement between the user and the website. They replace all prior or contemporaneous written or oral agreements. The general terms and conditions are not transferable, transferable or sublicensable by the user himself.A printed version of the Terms and all notices given in electronic form may be requested in judicial or administrative proceedings in connection with the general conditions. . The parties agree that all correspondence relating to these general conditions must be written in the French language.

Article 21 – Notifications

Any notice or opinion concerning these general conditions, the legal notices or the charter of personal data must be made in writing and must be delivered by hand, registered or certified mail, by post from a courier service recognized at national level. which allows to follow regularly its fixed prices, or by mail to the addresses indicated in the legal notices of the site, by specifying your names, first names, coordinates and object of the opinion.

 

Article 22 – Claims and complaints

Any complaint related to the use of the website, the service offered on this site, or any other related service, the pages of the site on any social networks or the general conditions, legal notice or charter of personal data must be filed in the 365 days following the day of origin of the source complaint problem, regardless of any law or rule of law to the contrary. In the event that such a claim has not been filed within the next 365 days, such a claim will forever be unenforceable.

Article 23 – Inaccuracies

It may be possible, throughout the website and the services offered, and to a limited extent, inaccuracies or errors, or information that does not agree with the terms and conditions, the legal notice or the charter. personal data. In addition, it is possible that unauthorized modifications are made by third parties on the site or on ancillary services (social networks …). We make every effort to ensure that these kinds of discrepancies are corrected.In the event that such a situation eludes us, thank you to contact us by post or email to the addresses indicated in the legal notice of the site with, if possible, a description of the error and location (URL), as well as sufficient information to allow us to contact you. For copyright applications, please refer to the section on intellectual property.

Article 24 – Miscellaneous clauses

These general conditions are subject to the application of Belgian law. They can be moderated at any time by the editor of the site or his agent. The general conditions applicable to the user are those in force on the day of its acceptance thereof. The publisher obviously agrees to keep all of its old general conditions and to send them to any user who requests them. Notwithstanding the provisions of public order, any disputes that may arise in the context of the execution of the present Terms and conditions may before any legal action be subject to the appreciation of the publisher of the site for an amicable settlement. It is expressly reminded that requests for an amicable settlement do not suspend the time limits for taking legal action. Unless otherwise provided by public order, any legal action relating to the execution of this contract shall be subject to the jurisdiction of the Courts of the Court of Appeal seized.If any of the clauses of these terms and conditions came to to be declared void by a court decision, this nullity can not carry the nullity of all the other clauses, which would continue to produce their effect.

Article 25 – Cancellation form

In accordance with Article 47 of Book VI of the Code of Economic Law, the Customer can find here a standard form of withdrawal for an order placed on the site, to be sent to Junior Shop by registered letter with acknowledgment of receipt. It is understood that the customer will bear the costs of return of the property in case of withdrawal, as well as the cost of return of the property if it, because of its nature, can not normally be returned by post, and that this retraction can only operate in the conditions of retraction stipulated in these General Conditions of Sale.